uk998 Privacy Policy
We take the privacy of every uk998 player seriously. This policy explains exactly what data we collect, why we collect it, and how we keep it safe — in plain language.
Introduction
This Privacy Policy ("Policy") describes how uk998 ("we", "us", "our") collects, processes, stores and shares personal information provided by or generated by users ("you", "your", "Player") of the uk998 online casino and sports betting platform at uk998.pro. This Policy forms part of uk998's Terms and Conditions and applies to all players accessing the platform from Bangladesh and any other jurisdiction where uk998 operates.
By registering an account on uk998 or by continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not register an account or use the platform.
uk998 does not sell, rent or trade personal data to unaffiliated third parties for marketing purposes. Your data is processed only as necessary to deliver and improve the services you use on uk998.
Privacy at a Glance
Information We Collect
uk998 collects personal information through several channels: directly from you when you register, when you contact support, when you make deposits or withdrawals, and automatically through your use of the platform. The categories of personal data we collect include the following:
Identity and Contact Information
Full name, date of birth, nationality, residential address (including city, district and division within Bangladesh — e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar), phone number and email address. This data is provided by you at registration and during KYC identity verification.
Financial and Payment Data
Transaction records including deposit amounts, withdrawal amounts, dates and payment method identifiers (e.g. the mobile wallet reference number associated with a bKash, Nagad or Rocket transaction). uk998 does not store full card numbers; card payment processing is handled by certified third-party payment processors who maintain their own PCI-DSS-compliant data environments.
Account and Gaming Activity Data
Username, account registration date, login history, game session logs (games played, bets placed, outcomes, session duration), bonus claims, wagering history, and live chat support transcripts. This data is generated automatically by the platform as you use it and is retained for the purposes described in this Policy.
Technical and Device Data
IP address, device type (mobile, tablet, desktop), operating system, browser type and version, referring URL, pages visited within uk998, session timestamps, and geolocation data at the city or region level (not precise GPS coordinates). This data is collected automatically via server logs and standard web analytics technologies when you access uk998.pro.
How We Use Your Information
uk998 processes personal data only for specific, legitimate purposes directly related to operating the platform and serving you as a player. The purposes for which we process your data include:
- Account creation and management: verifying your identity, creating and maintaining your player account, processing your registration details and enabling you to log in securely to uk998.
- Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa and Mastercard; recording transaction history for your account; and fulfilling BDT payout requests.
- KYC and anti-fraud compliance: verifying your age (21+ requirement), confirming your identity against documentation, detecting and preventing fraudulent account use, money laundering, bonus abuse, and other prohibited activities under uk998's Terms and Conditions.
- Customer support: processing your support requests submitted via live chat, responding to account queries, resolving payment disputes, and maintaining records of our communications with you for quality and dispute-resolution purposes.
- Platform improvement and analytics: analysing aggregated, de-identified usage data to understand how players interact with uk998, identify technical issues, improve game selection, and optimise the mobile experience for players in Bangladesh.
- Responsible gaming: monitoring account activity for indicators of problem gambling, providing self-exclusion, deposit limit and session time tools, and fulfilling our obligations to protect vulnerable players under applicable responsible gaming standards.
uk998 does not use your personal data to build marketing profiles for sale to advertisers, and does not engage in automated individual decision-making that produces legal or similarly significant effects on you without human review.
Legal Basis for Processing
uk998 processes your personal data on one or more of the following legal bases, depending on the category of data and the purpose of processing:
- Contractual necessity: processing required to create and maintain your player account, process payments, and deliver the services set out in uk998's Terms and Conditions. Without this processing, uk998 cannot provide its services to you.
- Legal obligation: processing required to comply with applicable anti-money laundering (AML) regulations, KYC requirements, tax reporting obligations, and any regulatory or law enforcement directives applicable to uk998's operations.
- Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and analytics aimed at improving the quality of the uk998 service, where those interests do not override your fundamental privacy rights.
- Consent: where you have provided explicit consent for a specific processing activity, such as receiving promotional communications from uk998 by email or SMS. You may withdraw your consent at any time by contacting uk998 support via live chat.
Sharing Your Information
uk998 does not sell or rent your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
Payment Service Providers
We share transaction data and player identity information with our payment processing partners — including mobile wallet providers and bank transfer intermediaries — solely to facilitate the processing of deposits and withdrawals. These providers are contractually obligated to handle your data securely and not to use it for any purpose beyond payment processing.
Identity Verification Providers
We share identity documents and personal details with KYC verification service providers for the sole purpose of confirming the age, identity and address of players as required under our Terms and applicable compliance obligations. KYC providers are bound by strict data processing agreements and may not use player data for any other purpose.
Regulatory and Law Enforcement Authorities
uk998 may disclose personal data to relevant regulatory bodies, financial intelligence units, law enforcement agencies or courts where disclosure is required by applicable law, by a valid court order, or where uk998 reasonably believes disclosure is necessary to prevent or report financial crime, fraud or other serious illegal activity.
uk998 will never share your data with unaffiliated marketing companies, data brokers, social media platforms or advertising networks without your explicit consent. Any third-party service provider receiving your data is required by contract to implement appropriate security measures and to process your data only for the authorised purpose.
Cookies and Tracking Technologies
uk998 uses cookies and similar tracking technologies to operate the platform, remember your session, and analyse usage patterns. The categories of cookies we use are:
- Essential cookies: strictly necessary for the platform to function. These include session authentication cookies, security tokens and load-balancing cookies. They cannot be disabled without breaking the core functionality of your uk998 account.
- Analytics cookies: used to understand aggregate user behaviour on uk998, such as which games are most accessed, where users drop off during registration, and which payment methods are most frequently selected. The data collected is aggregated and does not identify individual players.
- Preference cookies: used to remember player-selected settings such as language preference and display options, so that your chosen settings persist across sessions without requiring you to reselect them each time you log in to uk998.
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to use the uk998 platform. uk998 does not use third-party advertising cookies or cross-site tracking technologies.
Data Retention
uk998 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law, whichever is longer. In practice, this means:
Active player account data is retained for the full duration of your account being open. Account data (including transaction history, KYC documents, game logs and support records) is retained for a minimum of five years following account closure to satisfy AML record-keeping obligations. De-identified or aggregated analytics data may be retained indefinitely for platform improvement purposes. Backup copies of data may be retained for up to 90 days beyond the primary retention period to support disaster recovery procedures.
You may request deletion of your personal data at any time by contacting uk998 support. Deletion requests will be fulfilled subject to any legal or regulatory retention obligations that prevent immediate erasure. Where full deletion is not possible, uk998 will restrict processing of your data to storage only pending the mandatory retention period.
Data Security
uk998 implements industry-standard technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit between your device and uk998 servers, encrypted storage for sensitive data at rest, role-based access controls restricting staff access to personal data on a need-to-know basis, regular security audits and penetration testing of the platform, and multi-factor authentication requirements for administrative access to data systems.
While uk998 takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, uk998 will notify affected players without undue delay in accordance with applicable data protection requirements.
If you believe your uk998 account has been accessed without your authorisation, contact uk998 support immediately via live chat. Do not share your login credentials, OTP codes or account details with anyone — uk998 support staff will never ask for your password.
Your Privacy Rights
As a uk998 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact uk998 support via live chat or by email at [email protected]:
uk998 will respond to all verified privacy rights requests within 30 days of receipt. We may request proof of identity before fulfilling a request to ensure we do not disclose data to an unauthorised person. Rights requests are free of charge.
Children's Privacy
uk998 is an adult-only platform. Registration and use of uk998 is strictly restricted to individuals aged 21 years and above. uk998 does not knowingly collect, store or process personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and permanently close the associated account.
If you believe a person under the age of 21 has registered an account on uk998, please contact us immediately at [email protected]. 21+ only. Play responsibly.
International Data Transfers
uk998's platform infrastructure and some of its third-party service providers may process personal data outside Bangladesh. Where personal data is transferred internationally, uk998 ensures that appropriate safeguards are in place, such as contractual data processing agreements requiring the recipient to maintain security standards equivalent to those described in this Policy.
By using uk998, you acknowledge that your personal data may be processed in a jurisdiction outside Bangladesh. uk998 will always prioritise the security and integrity of your data regardless of where it is processed, and will not transfer your data to any jurisdiction that does not offer adequate data protection standards.
Third-Party Links
The uk998 platform does not contain links to external third-party websites. If you navigate away from uk998.pro to any external site, this Policy does not apply to that external site's data practices. uk998 is not responsible for the privacy practices of any website, platform or application outside uk998.pro. You should review the privacy policy of any external platform before providing personal information.
Changes to This Policy
uk998 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the effective date shown at the top of this page and, where required, notify registered players via their registered email address or via an in-platform notification. The revised Policy will take effect from the updated effective date.
Your continued use of uk998 after the revised Policy takes effect constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must stop using the platform and may request account closure by contacting uk998 support via live chat. We recommend that you review this Policy periodically to stay informed of how we protect your data.
Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the way uk998 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 2 business days. Our support team is available 24/7 via live chat on the uk998 platform. You may also contact us by email at the address below, which is provided as plain text only and is not a clickable link.
Email Support
Your Data Is Safe. Now Explore uk998.
You have read how uk998 protects your privacy. Head to the casino to explore games, or visit our FAQ for any remaining questions. 21+ only.